Maxain Limited, operating through user.mei-sheng.vip and mei-sheng.vip, is a trading platform that raises serious regulatory concerns. The company, also known as, claims to be headquartered in Hong Kong and established in 2017. However, its regulatory status and operational transparency are questionable.
Regulatory confusion and unlicensed operation
The most critical issue is that Maxain appears to be using a Hong Kong-registered company without proper licensing for actual trading operations. The company uses Maxain Group Limited (Hong Kong registration number 2460297) for trading on MT4/5, but this entity does not hold a license from the Hong Kong Securities and Futures Commission (SFC).
| Indicator | Status |
|---|---|
| SFC license (Hong Kong) | ❌ Not held by trading entity |
| LFSA license (Malaysia) | ⚠️ Status uncertain — reportedly lapsed |
| SVG FSA regulation | ⚠️ SVG does not regulate forex |
| FinCEN MSB registration (US) | ⚠️ Not a forex license |
The platform claims regulation by the Labuan Financial Services Authority (LFSA) in Malaysia (license MB/23/2017). However, investigations reveal that Maxain Limited is no longer listed on the Labuan FSA website, suggesting the license may have been revoked or the company ceased operations in that jurisdiction.
Key transparency issue: Maxain uses Maxain Group Limited (an unlicensed Hong Kong company) for actual trading. Hong Kong law requires SFC licensing for forex trading activities, and using an unlicensed entity constitutes illegal operation.
Withdrawal problems and user complaints
FX110, a major financial watchdog, has classified Maxain as a non-compliant, unregulated «false broker» and advises users to stay away. User complaints include:
- Slow withdrawal processing reported by multiple users
- Unclear fee structures for certain withdrawal methods
- Long non-service country list, indicating potential restrictions
BrokerChooser has also warned that Maxain is not regulated by any top-tier financial authority, which puts investors’ money at risk.
Platform structure and high leverage
The platform operates through a complex web of entities, including Maxain Group Limited (Hong Kong), Maxain Limited (Labuan), Maxain Technology Sdn. Bhd. (Malaysia), and Maxain Markets Limited (SVG). The website is operated by Maxain Markets Limited, the SVG-registered entity.
| Entity | Role | Status |
|---|---|---|
| Maxain Group Limited | Trading entity (Hong Kong) | ❌ Unlicensed |
| Maxain Markets Limited | Website operator (SVG) | ⚠️ No forex regulation |
| Maxain Limited | Claimed regulated entity | ⚠️ License reportedly lapsed |
The platform offers leverage up to 1:1000 for standard and pro accounts. This extremely high leverage is a double-edged sword that significantly increases risk, especially for inexperienced traders. The maximum leverage for retail clients under the Hong Kong entity is capped at 1:100.
Brand confusion warning
Important: Maxain has issued a statement warning about unauthorized use of its brand through «multiple counterfeit domains». The domains user.mei-sheng.vip and mei-sheng.vip may potentially be part of these unauthorized operations. Users are advised to verify they are accessing the official platform through verified channels only.
Final verdict
Maxain Limited and its associated domains raise serious concerns due to unlicensed trading operations in Hong Kong, uncertain regulatory status with Labuan FSA, and documented user complaints about withdrawal delays. The complex corporate structure and high leverage offered create significant risks for investors. A professional website and claimed licenses do not guarantee investor protection or reliable withdrawals.
What to do if you already deposited
Stop sending additional funds immediately. Save all transaction records, screenshots, and communications. Consider reporting the issue to financial regulatory authorities (Hong Kong SFC, Labuan FSA).
You can also submit your complaint here and get to know how to get money back: https://ob-man.com/en/quizle/66965abf8c5dc-3/
